Cloud Phone System Features That’ll Blow Your Mind

Cloud phone systems are taking the world by storm. If you’re still stuck on a landline, you’re missing out on so many incredible features. Cloud phone system features quite literally make using the phone fun again. Check out just a few of the most mind-blowing cloud phone features.

Five Incredible Cloud Phone System Features

1. Cloud Call Routing

You know how you see all those ads for VPNs on videos and websites that talk about how you can route your internet access through a different country? Well, since cloud phone systems use the internet, you can also route your phone calls to quite literally anywhere you want.

Want a call from Texas to go to your office in Alaska? You can do that instantly without paying a cent. Need international calls to be picked up at your multi-lingual call center? No problem, just configure the call routing and away we go. You can create custom hierarchies so that your call moves through a list of employees or locations, that way you never miss a call and the right person picks it up every time.

2. Artificial Intelligence

Cloud computing means that you can use the power of thousands of processors to do almost anything instantly. Cloud phone systems can use cloud computing to process your phone calls with artificial intelligence. What will the AI do for you?

It can analyze key words, giving you a report of what the call was about. It can also detect your tone of voice and tell you if you sounded too grumpy with your client. It can even track all your calls and tell you how much time you’re wasting on the phone.

3. Ring Any Device

Call routing is nice, but wouldn’t it be even more amazing if you could get your calls on any device? What about multiple devices? How about your home phone, cell phone, and laptop all at once? Yes and yes and yes. You can do it all with cloud phone systems.

You can get your calls on your mobile phone or on your computer, or on a traditional landline. The choice is yours.

4. Voicemail to Email

Raise your hand if you hate dialing into your voicemail. Okay, you can put it down now. We know, we all hate voicemail. But with voicemail to email, you’ll never need to dial in again. The voice data gets transcribed into text and sent to your inbox.

If you still want to hear the sultry voice on the other line, many cloud phone services will let you download an MP3 of the original recording in addition to the transcription.

5. Cloud-Based Extensions

Big businesses need extensions in the office. It’s how you bother your coworker down the hall without getting up, and it’s how you transfer calls smoothly. With cloud-based phone systems, you can do this just as easily.

Cloud extensions are even more flexible. You can decide how long they should be and even create extensions for mobile devices or desktop PCs.

With cloud phone systems, the features are endless. Make the switch today.