Benefits of Using a Virtual PBX Phone System
If you manage or own a company you most likely know what a PBX phone system is. However, a PBX (private branch exchange) phone system is a local phone network that enables your workers to receive phone calls on a few external company lines/numbers. In other words, customers who call your company’s lines can be routed to the appropriate department or branches.
Regardless of your company’s size, it is apparent that having a PBX phone system will ensure smoother and effective operations and communication. Thus, implementing and configuring a PBX system is vital and can be crucial to the long-term success of your company.
More recently, most companies are settling for a virtual PBX phone system referred to as VOIP (Voice over IP). A VOIP system is a cloud based phone system that managed by remote providers.
Perhaps most companies are opting for a VOIP system because of the many benefits and advantages it offers. Likewise, it is worth knowing if you are considering a virtual solution too.
- Quick Installation Process
Installation and configuration of a virtual phone service is quite easy and straightforward chiefly because no hardware components are required. In some instances, some companies may provide a special VOIP phone. However, most times your regular Smartphone will do just fine, depending on the size and complexity of the operation.
- Location Independence
With a cloud-based phone service, physical or geographical location is no longer an issue. Thus, regardless of time or place, your company can easily sync with each of its branches in addition to the fact that customers can reach you all day and year round.
- Affordable with minimum monthly payments
Virtual phone systems are cheaper than having to maintain and manage a landline system. Additionally, you are only required to make minimum payments monthly to the service providers.
- Completely Scalable
On a PBX system, you can add and remove phone lines in a matter of seconds – making it completely flexible and scalable. Consequently, this is vital if you have a flourishing and fast growing company.
- Total Integration
Truth be told, our modern world is now deeply engrossed in mobile and computer connections and communication. Thus, it is only smart and forward thinking that your company is likewise connected so as not to be left behind. Similarly, adopting a PBX system will ensure total integration of your company’s communication operations in addition to synchronizing operations into a faster and wireless system network.
- Flexibility
The virtual phone system offers a great deal of flexibility. With options ranging from direct routing, a voice mail service and not forgetting a virtual secretary if you are facing financial restrictions.
These are a few of the reasons why your company should start thinking along the lines of a virtual phone service. In spite of that, regardless of how good they may sound, like every major business decision, it’s up to you to decide.
